Shipping & Returns

Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

All returns must fall within the return guidelines under Terms and Conditions. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

On August 30th, 2018 changes made to the California Safe Drinking Water and Toxic Enforcement Act of 1986 (also known as Proposition 65) became effective. Proposition 65 requires retail sellers to notify consumers in or from California prior to purchase whether in person or over the internet about chemicals in the products they purchase that can cause cancer and/or birth defects or other reproductive harm when exposed to them. Until we are able to ensure that we are compliant with Proposition 65, this website will not sell items or ship items to addresses located in the state of California. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Most items will from our location in Pennsylvania within 5 days of your order. 

If an issue arises with your order such as a change in item availability or back order status, you will receive an email from us with details on the issue.